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February 21, 2024

Matching CX and Team Extension Operations to What Clients Really Want

Director of Operations Ryan Bartholomew shares Altiam CX's operational advantages and what he has learned about clients looking for a different approach to CX.

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February 9, 2024

Why is Altia Smart City Such a Good Place to Do Business?

Presenting multiple reasons Altia Smart City is a superior choice for CX and BPO operations.

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February 2, 2024

Nurturing Talent and Innovation: Operations at Altiam CX

Director of Operations Wilber Ayala discusses Altiam CX's focus on nurturing employees and continual innovation.

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January 30, 2024

How Is AI Changing CX?

Learn how the CX industry is turning towards AI with some significant goals in mind

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December 29, 2023

Recruiting and Nurturing Top Nearshore Talent

Altiam CX's nearshore recruiting strategy and commitment to fostering a diverse and inclusive workforce.

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December 12, 2023

Five Ways That CX for Startups Is Different

Understand the unique CX needs of many emerging startups and what these companies need to look for in a BPO partner

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December 5, 2023

Quality Communication Is Key to Great Client Relationships

Discussing client communication as a tool for CX success with Marcela Rodriguez, Altiam CX Director of Client Success

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November 28, 2023

Tailoring Outsourced CX for Fast-Growth Tech

Nearshore Outsourcing with Greater Flexibility Makes Much More Sense for Fast-Growth Tech Companies

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November 21, 2023

Nearshore Business Outsourcing Has Significant Advantages Over Offshore Options

This blog post lists eight clear advantages of nearshore outsourcing over offshore outsourcing.

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CX Insider

Peak CX is a moving target affected by consumer behaviors, tech trends, operational nuances, and much more. Here, our leaders and guest insiders weigh in on the conversation from all angles.

October 31, 2023

Altiam CX Announces New Brand & Launch of New Website

Altiam CX Announces New Brand & Launch Of New Website

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