Matching CX and Team Extension Operations to What Clients Really Want
Director of Operations Ryan Bartholomew shares Altiam CX's operational advantages and what he has learned about clients looking for a different approach to CX.
Why is Altia Smart City Such a Good Place to Do Business?
Presenting multiple reasons Altia Smart City is a superior choice for CX and BPO operations.
Nurturing Talent and Innovation: Operations at Altiam CX
Director of Operations Wilber Ayala discusses Altiam CX's focus on nurturing employees and continual innovation.
How Is AI Changing CX?
Learn how the CX industry is turning towards AI with some significant goals in mind
Recruiting and Nurturing Top Nearshore Talent
Altiam CX's nearshore recruiting strategy and commitment to fostering a diverse and inclusive workforce.
Five Ways That CX for Startups Is Different
Understand the unique CX needs of many emerging startups and what these companies need to look for in a BPO partner
Quality Communication Is Key to Great Client Relationships
Discussing client communication as a tool for CX success with Marcela Rodriguez, Altiam CX Director of Client Success
Tailoring Outsourced CX for Fast-Growth Tech
Nearshore Outsourcing with Greater Flexibility Makes Much More Sense for Fast-Growth Tech Companies
Nearshore Business Outsourcing Has Significant Advantages Over Offshore Options
This blog post lists eight clear advantages of nearshore outsourcing over offshore outsourcing.
Peak CX is a moving target affected by consumer behaviors, tech trends, operational nuances, and much more. Here, our leaders and guest insiders weigh in on the conversation from all angles.