Services Specifically Designed for Fast-Growth Tech

Altiam CX is committed to bringing the same caliber of customer experience to the digital economy that many BPOs reserve for large, legacy brands.

Technology Specialty

We tailor our support solutions to accommodate the iterative, highly volatile and resource-constrained nature of technology companies. Our access to educated and diverse tech talent amounts to a cost-effective competitive edge for fast-moving businesses like yours.

Cost-Advantaged, Growth-Oriented Support

Our day-to-day operations team monitors more than performance data; they act as thought partners and advisors to their client-side managers, offering guidance to achieve greater outcomes.

Whether you need tech support for your customers, supplemental specialists in your IT department, or an entire tech team, we’re ready to deliver. We’ll set you up with tech talent that meets your standard of excellence.

Let Altiam CX fill the gaps in your business to keep you moving onward and upward.

Whether you need tech support for your customers, supplemental specialists in your IT department, or an entire tech team, we’re ready to deliver. We’ll set you up with tech talent that meets your standard of excellence.

Extensive Tech Talent Access
Nearshore Cost Advantage
Hassle-free Outsourcing
INDUSTRIES

Loyalty-Driven CX & Talent for Every Industry

Altiam CX is uniquely positioned to deliver loyalty-inspiring CX and skilled talent solutions for virtually all industry verticals, including automotive, retail, digital commerce, legal, and technology.

FAQs - Fast-Growth Tech

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What defines fast growth technology company?

Akin to startups, companies in the fast growth technology space are typically venture capital-funded, intent on raising capital and prioritizing growth.

What are some of the CX needs of fast growth technology company?

Technology-focused leaders often think digital solutions will work for customers. Once limitations arise and more complex customer needs emerge, these companied learn the value of having a partner with the management expertise required for day-to-day CX operations.

How can Altiam CX meet these needs?

A key element of the Altiam CX value proposition is tailoring our solution to accommodate the iterative, highly volatile, budget/resource-constrained nature of technology companies.

What are the advantages of Altiam CX’s nearshore CX for fast growth technology companies?

In addition to the obvious nearshore cost advantages involved in partnering with Altiam CX, Fast Growth Tech companies get a CX partner that incorporates flexibility and a high commitment to quality in every engagement. We also apply best practices learned across engagements with similar clients to every operation.

How do we get started?

Complete this form to begin your nearshore CX journey.

4x

faster launch

80%

lower agent attrition

40%

operational cost savings

* vs. 2023 U.S. outsourcing averages

Let’s take your business to the next level.

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