Nearshore Advantages Make World-Class Quality Affordable
The Savings Edge
Altiam CX nearshore support solutions deliver upwards of 40% cost savings for high performance, customer-centered support.
Identity and Culture Promotion
Forget about your brand getting lost in the shuffle. Altiam CX agents are trained and coached to represent your company’s culture, voice and tone.
Proactive Dedication to Your Success
Our Client Success team provides attentive, innovative guidance to continuously improve your outcomes. We stay ahead of evolving customer expectations and market factors to help you maintain a stellar reputation with your customers.
Let Altiam CX fill the gaps in your business to keep you moving onward and upward.
Loyalty-Driven CX & Talent for Every Industry
Altiam CX is uniquely positioned to deliver loyalty-inspiring CX and skilled talent solutions for virtually all industry verticals, including automotive, retail, digital commerce, legal, and technology.
FAQs - Small to Medium Business
Small to medium sized businesses have more understanding about their needs for effective CX than smaller companies, giving priority to quality, performance, and the talent involved in every customer interaction. They have similar needs to those of larger, more established brands but often cannot make the same commitment in terms of team size. Altiam CX offers small to medium businesses the opportunity to provide world-class support to customers.
Small to medium sized businesses need more customized services from a CX partner. Optimizing every engagement is standard practice for Altiam CX.
Altiam CX has a steady supply of high-quality bilingual talent available from two universities located within the Altia Smart City campus. Unlike many outsourced CX operations, our agents are extremely culturally aligned, so that customers experience no cultural disconnect.
We have the ability to adapt with a client company as it continually figures out the size of its outsourced CX team and what roles and positions are optimal to add.
We offer our clients exceptional talent, which often translates into a more productive CX workforce.
Complete this contact form to begin your nearshore CX journey.
4x
faster launch
80%
lower agent attrition
