Nearshore Advantages Make World-Class Quality Affordable
Let Altiam CX fill the gaps with seamless team extension and loyalty-inspiring customer experience.
A Seamless Extension of Your Organization
We offer unmatched access to high-performing, bilingual talent ready to provide outstanding customer support on behalf of your brand.
See for yourself.
Our San Pedro Sula, Honduras location in Altia Smart City is just a two-to three-hour direct flight from Houston or Miami.
Loyalty-Driving CX & Talent for Every Industry
Altiam CX is uniquely positioned to deliver loyalty-inspiring customer experiences and skilled talent solutions for businesses across all industry verticals, including automotive, retail, digital commerce, legal, and technology.
FAQs - Large Scale Organization
Large companies value CX partners that operate according to a well-organized workforce management plan. They also expect strict compliance policies accompanied by evidence of adherence to reduce liability when considering partnerships.
Altiam CX understands the scale and complexity of customer service operations required by enterprise-level companies. We approach every engagement, regardless of size, with a commitment to efficiency, productivity, and advanced technology solutions, and tailor services to specific needs.
Altiam CX has a steady supply of high-quality bilingual talent available from two universities located within the Altia Smart City campus. Unlike many outsourced CX operations, our agents are extremely culturally aligned, so that customers experience no cultural disconnect.
In addition to the clear financial advantage of outsourcing to Altiam CX, our robust recruitment process designed to attract and retain top talent is matched by a continually replenished candidate pool. We attract an equivalent or greater quality of talent as the agents our large-brand clients expect to recruit domestically.
Complete this contact form to begin your nearshore CX journey.
4x
faster launch
80%
lower agent attrition
