Legal Platform expands staff, drives efficiency and revenue growth

Challenge

Proof's offshore support operation could not keep up with the innovative legal services platform's invoice reconciliation and legal document data-entry workload. Payment delays stacked up while Proof had inadequate visibility to productivity.

Partnership

Proof engaged Altiam CX to expand its workforce to include multiple professional roles. Our account specialists reconcile Proof invoices and manage accounts to ensure accurate and timely payment processing while monitoring compliance with financial regulations and identifying inefficiencies that slow the process. These indispensable staffers work alongside Altiam CX legal document data entry specialists, who complete legal paperwork critical to court proceedings.

Results

100%

quarterly accuracy across 10,000+ invoices

$900K

revenue reconciled in just three months

6.500

backlogged records resolved two weeks ahead of target

800

documents currently completed and processed daily

Let’s take your business to the next level