Proof's offshore support operation could not keep up with the innovative legal services platform's invoice reconciliation and legal document data-entry workload. Payment delays stacked up while Proof had inadequate visibility to productivity.
Proof engaged Altiam CX to expand its workforce to include multiple professional roles. Our account specialists reconcile Proof invoices and manage accounts to ensure accurate and timely payment processing while monitoring compliance with financial regulations and identifying inefficiencies that slow the process. These indispensable staffers work alongside Altiam CX legal document data entry specialists, who complete legal paperwork critical to court proceedings.